Comprehensive import of goods from all over the world. Supplier verification, customs handling and logistics. Palmiance – your experienced trade intermediary.
Efficient logistics, full legal security and import cost optimization at every stage.
Are you planning to bring components, raw materials or finished products from abroad?
Import is one of the pillars of building a competitive advantage in modern business, but it requires an in-depth knowledge of customs procedures, commercial law and the specifics of foreign markets.
At Palmiance, we act as your trusted trade intermediary, taking full responsibility for the process of importing goods from supplier verification to door-to-door delivery.
More about the intermediary's role+
Are you planning to bring components, raw materials or finished products from abroad? Import of goods is one of the pillars of building a competitive advantage in modern business, but it requires an in-depth knowledge of customs procedures, commercial law and the specifics of foreign markets. At Palmiance, we act as your trusted trade intermediary, taking full responsibility for the process of importing goods from supplier verification to door-to-door delivery.
Supported import routes – Where do we source products from?
Dynamically developing commodity and manufacturing markets where direct knowledge of local business conditions is key.
ASIA
Direct access to factories, comprehensive pre-shipment quality control and optimization of sea and rail transport.
MIDDLE EAST
A unique trading hub connecting East and West. We specialize in business relationships with the Arabian Peninsula.
EUROPE
Efficient and safe import from key European markets outside the customs union (incl. the United Kingdom, Switzerland, Norway).
How do we help?
Our import and trade intermediation services
As a versatile trade intermediary and business partner, we offer end-to-end support. We not only organize transport, but also manage the entire transaction risk.
1. Supplier verification and factory audits
Before you send any funds abroad, our specialists verify the legal and financial credibility of the counterparty, check certificates and carry out a physical quality inspection of the goods on site.
2. Negotiations and trade terms
We represent your interests in discussions with suppliers. We negotiate optimal prices, payment terms and the most favorable trade rules (FOB, CIF, DDP, EXW).
3. Comprehensive customs and tax handling
International trade involves the need to pay customs duty, VAT and meet formal requirements (CE, REACH, BDO, Sanepid). We ensure proper customs declarations and tariff classification, eliminating the risk of delays.
4. Logistics, freight and warehousing
We organize sea (FCL/LCL), air, rail and road transport. We also offer transshipment and warehousing services at key logistics hubs.
5. Comprehensive international trade
For companies seeking a fully balanced supply chain, we also offer export of goods. We help Polish and European manufacturers place their products in foreign markets.
FAQ - Frequently asked questions about importing goods
What does a trade intermediary do when importing goods?
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An experienced trade intermediary takes on the full burden of organizing the transaction: from finding and verifying the manufacturer, through price negotiations and legal and tax handling, to arranging freight and customs clearance in the destination country.
What documents are required for customs clearance when importing?
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The basic set of documents includes: commercial invoice, packing list, transport document (B/L, AWB or CMR), as well as a declaration of conformity (e.g. CE) or a certificate of origin – depending on the specific goods.
Does Palmiance also help with exports?
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Yes. Our business profile covers broadly understood international trade. We carry out comprehensive export of goods from Poland and Europe to the markets of the Middle East, Asia and Africa, building bilateral distribution channels.
How can you avoid the risk of fraud by foreign suppliers?
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The key is a legal audit of the counterparty before paying an advance, as well as quality control during production and loading. Our experts verify on site, among other things, the company's entry in the commercial register, export licenses and the actual condition of the production plant.
What are the costs of import handling by a trade intermediary?
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Costs are set individually and depend on the scope of support, cargo type (LCL/FCL) and transport route. Settlement is based on a fixed commission on the transaction value or a fixed rate for comprehensive operational and customs handling. In practice, thanks to our price negotiations with suppliers and carriers, our clients often save more than the cost of our service.
What is the difference between importing goods from EU countries and importing from third countries?
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From a legal point of view, bringing goods from the European Union is an intra-Community acquisition of goods (ICA), which is not subject to customs clearance or duty. Classic import of goods concerns non-EU countries (e.g. China, the USA, the United Kingdom, the UAE) and requires going through the customs procedure, paying customs duty and applying the appropriate VAT classification.
Who is responsible for product certification and CE marking when importing?
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The obligation to place a safe product compliant with EU standards rests with the entity introducing the goods into the Community market (the importer). At Palmiance, we verify technical documentation, laboratory test reports and supplier certificates before shipment, protecting you from having your goods detained by the Customs Office or UOKiK.
What are the most common risks when importing goods from Asia on your own?
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The main risks include: quality inconsistency between the received goods and the sample, hidden port charges, logistics delays, errors in customs documents resulting in financial penalties, and the inability to enforce legal claims against a foreign manufacturer.
Do you help with less-than-container-load (LCL) imports, or only full-container-load (FCL)?
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We handle both options. For smaller orders, we arrange LCL transport, where container space is shared with other cargo. For large volumes, we provide FCL transport and charters of entire cargo spaces.
How long does the entire import process take from ordering to delivery?
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Lead time depends on the chosen mode of transport and distance. Sea import from Asia usually takes 35 to 50 days, rail transport about 18–24 days, while air freight can reduce this time to 3–7 days. To this, you need to add the production period and the customs clearance procedure (usually 1–3 days).
The next step is yours
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